We are committed to providing you with a great shopping experience. If you are not satisfied with the women’s clothing you purchased, we are happy to provide you with a refund or exchange service. Here is our refund and return policy:
Return conditions
Refund application time limit: You can apply for a return within 30 days from the date you received the product.
Product condition: The returned product must be in new, unworn condition, with original packaging and tags. Worn or washed products cannot be returned.
Special products: Customized products, promotional products and discounted products may not be eligible for return conditions. Please check the product page for specific conditions.
Refund process
Apply for return: Please fill out the return application form on our official website and provide the order number and reason for return.
Return confirmation: Once your application is approved, we will notify you of the return address and specific steps by email.
Returning the product: Please return the product to the return address provided and keep the mailing receipt.
Refund processing
Refund method: The refund will be returned to your original payment method, and the processing time is usually 5-10 business days.
Shipping Policy: If the return is due to our error (such as wrong product or quality issues), we will bear the return shipping costs; if the return is due to your personal reasons, the shipping costs will be borne by you.
Customer Service
If you have any questions or need further assistance, please feel free to contact our customer service team, we will serve you wholeheartedly.
Thank you for choosing our women’s clothing brand! Hope to see you again.